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The production environment is deployed as a multi-tiered, fault-tolerant footprint built for ease of management and scalability. All tiers are clustered and load-balanced for redundancy thereby ensuring HANZO’s carrier-grade service.
The infrastructure is hosted on managed servers at The Planet data centers in Dallas, Texas. The Planet is the number one privately-held, dedicated-server hosting provider in the world, serving more than 22,000 businesses worldwide.
HANZO applications are based on Java architecture, utilizing Tomcat application server, MySQL databases, and the RedHat Enterprise Linux operating system.
A dedicated team provides 24x7 monitoring and support with procedures and guidelines in place to guarantee that the level of the services conforms to established SLAs (99.9%).
HANZO utilizes well-established, open-source tools for monitoring, support, deployment and management of the environment.